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 Which
services are accessible via the SFR WiFi Service?
The SFR WiFi Service provides global wireless access to the Internet with all
the advantages of a conventional broadband connection*. So once I have connected
I can surf normally and, for instance:
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browse through my favourite Web sites (news, music, film, etc),
Can
I receive my e-mails on my e-mail application (e.g. Outlook, Exchange, etc)?
Yes, the SFR WiFi Service can be used to receive e-mails with my e-mail application*:
Note:
If you have a VPN**, you shoud activate it first: see
how to activate my VPN.
If you have any problems receiving your e-mails, please contact your company's
office applications department or your e-mail provider.
Can I send my
e-mails from my e-mail application (e.g. Outlook, Exchange, etc)?
This depends on my e-mail provider. Usually the answer is yes, if it allows e-mails
to be sent from networks that do not belong to it:
Note:
If you have a VPN**, you have to activate it first: see
how to activate my VPN.
If you have any problems receiving your e-mails, please contact your company's
office applications department or your e-mail provider.
Can I access my
Internet e-mail (e.g. Hotmail, Yahoo, etc)?
Yes, I can use the SFR WiFi Service to access all Internet sites, including the
sites of webmail providers. I just have to identify myself with my SFR WiFi login
and password.
Then I enter the Internet address (url) of my e-mail service in my Internet browser
to check my e-mails.
If you have any problems receiving or sending your Internet e-mails, please contact
your company's office applications department or your Internet e-mail provider.
Can I access my company network?
Yes*, once I have identified myself by entering my SFR WiFi login and password,
I can access my company network by activating my VPN software**. This is normally
accessible from the network management file (in Windows: Start > Settings > Networks).
Once my VPN** is established, I am connected in the same way as in my office.
If you have any problems activating your VPN**, please contact your company's
office applications department.
What level of security
does the SFR WiFi Service network offer?
SFR has established three main principles in order to guarantee the confidentiality
of data transferred on the SFR WiFi Service network and stored on my computer
connected in a hotspot:
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All WiFi accounts are personal: the WiFi account for a prepayment card, a session
purchased on line or a subscription can be used on only one laptop or PDA, thereby
protecting me in the event of theft or fraudulent use of my password.
In addition, SFR encourages its customers to use VPNs** and firewalls for their
WiFi connections in the same way as their wired connections via the Internet.
SFR has therefore initiated a programme of tests on the main VPNs** on its network
to validate their compatibility.
It also asks its WiFi operating partners to follow the same security rules.
* If supported by your company's network.
** Certain VPNs may not operate on WiFi type networks.
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