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Where you can use the SFR WiFi Service


 
 
 Can I use the SFR WiFi Service anywhere in France, just like my SFR mobile?
 
No, the SFR WiFi service is only available in public places with WiFi coverage known as "hotspots": some stations, airports, hotels, conference centers and cities.
 
SFR subscribers have access to more than 30,000 hotspots provided by SFR and its partners (Neuf Cegetel, Hub Telecom, Orange, etc.) in Metropolitan France.
 
They can purchase a session
  • by dialling  (i.e.  - this is a freephone number) on their SFR mobiles
  • by indicating their access codes for WiFi subscribers
  • by indicating their mobile phone number on a WiFi Cité portal. Their access codes will be sent to their mobile phone by SMS.
 
 
 
 
 I am an SFR subscriber, how many hotspots do I have access to?
 
If you are an SFR subscriber you have access to 15,000 hotspots provided by SFR and its partners (Cegetel, Hub Telecom, Orange, etc.) in Metropolitan France. To purchase a session which is valid for use in these hotspots, just dial  (i.e. - this is a freephone number) on your SFR mobile.
 
> getting connected ? 
 
> purchasing a session ? 
 
Please note that neither prepaid session cards nor sessions purchased using a credit card are valid for use in hotspots operated by SFR's partner operators.
 
 
 
 
 I bought a WiFi session at the information desk/reception/etc. in a hotspot or directly by credit card from the hotspot's homepage. Where can I use it?
  • Session cards and sessions purchased by credit card are valid only in hotspots provided by SFR itself and in SNCF stations with WiFi coverage. Please note that these sessions can not be used on SFR WiFi Cité hotspots.

Please use our search engine to find a list of these hotspots. Establishments at which these sessions can be used are marked with this icon: .
  • SFR subscribers can purchase sessions which are valid in 15,000 hotspots provided by SFR and its partners (Cegetel, Hub Telecom, Orange, etc.) in Metropolitan France by dialling  on their SFR mobiles (i.e. - this is a freephone call). Please note that these sessions can not be used on SFR WiFi Cité hotspots.
  • Only the sessions getting from a WiFi Cité portal can be used on WiFi Cité hotspots.
        > more information

 

 
 
 How can I find hotspots in France?
 
I can find all of SFR and its WiFi partners' hotspots by checking the hotspot directory.
 
The prepaid sessions bought by credit card or at reception can be used only on SFR hotspots and SNCF train stations covered with WiFi in France. These hotspots are indicated by the following icon: .
 
 






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WiFi assistance (1)
 
06 1200 WiFi
06 1200 9434
 
(1) Telephone hotline open Monday-Friday: 8am-10pm, Saturday: 9am-6pm. Closed on Sunday and public holidays.
 
Cost of a call to a SFR mobile in metropolitan France.