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 Who
can access sessions ?
Where
can I use my WiFi Cité session to connect ?
Who
should I call if I have any problems ?
For any question concerning SFR WiFi Service, please contact our customer care line on 06.1200.WiFi / 06.1200.9434
if you have any problems.
-
Our customer care line is open from Monday to Friday: 8:00 am to 10:00 pm, and
on Saturdays, 9:00 am
to 6:00 pm. Closed on Sundays and on French public holidays.
-
Cost of a call to an SFR mobile phone in metropolitan France.
For any question concerning SFR WiFi Cité Service, please contact our technical telephone support
on 08 99 78 55 17 (call limited to 30 mn).
-
Monday to Friday from 8am to 10pm, Saturdays from 9am to 6pm except during French
public holidays.
-
Cost : 1,35 EUR / call then 0,34 EUR per minute (beyond the waiting time)
Where
can I get a WiFi Cité session?
- I can get WiFi Cité session directly on WiFi Cité portal.
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How
can I display information about my session?
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How
to log off?
How
is my SFR WiFi Cité session time counted?
The session periods can be divided up. You can use your session in several stages
during the validity period. For example, a one-month session that starts at 3.20
PM on December 7, 2007 will end at 3.20 PM on January 7, 2008. The SFR WiFi Service
session must be used before the expiry date stated.
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Can
I use my SFR WiFi Cité session on different laptops ?
To guarantee the security of my account and prevent any fraudulent use of my
password, my SFR WiFi user name and password can only be used on one device: the
one used when I first connect.
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